Krystal Cancun Hotel

The overall atmosphere was family, but some staff members were absolutely rude. They helped us get a shuttle to attractions. We thoroughly enjoyed above average and varied breakfast.

Well, Wi-Fi was very poor.

Appreciated every detail about our such wonderful 2 nights stay here.

Location and rooms were very good, had a such great stay at this hotel. I was offered a tasty breakfast with many options.

Our stay here was fairly nice, comfortable base for exploring Cancun. The staff was attentive & affable. The rooms were spotless and romantic, loved it. Stunning and incredible location near Palazzo.

We loved staff and location of this old-fashioned hotel. The room was bright, with seaview. Pleasant personnel was at reception desk.

This stunningly beautiful hotel had very central setting right on the beach. Property district was worth staying in.

I loved nice staff and food. It was the best of Cancun hotels I visited before now.

We liked to be here, its staff and location. The beds were very hard here, even so it was a great stay all in all.

Terrible bathroom, Wi-Fi was very poor, a little disappointed.

The staff was top-class at reception desk. We both loved the food, it was fab and had plenty of options.

The hotel has good staff and location. There's an amazing bar at the venue.

By and large, it was good home base for sightseeing in Cancun, had much fun and met mostly pleasant staff at reception desk. The buffet breakfast was savoury with variety of food.

Actually, Wi-Fi was very poor and our bed was hard.

The hotel was glamorous and I liked its great location and food. The breakfast was included, that was a bonus.

Staff were polite, the location was incredibly convenient, the bed was comfortable. Decent unit. Spotlessly clean hotel, good service.

We stayed here for 1 night and we appreciated the place. Breakfast was very very good, location was best possible, staff was condescending. Clean and fancy hotel in Zona Hotelera district. Having different free soft drinks in the main bar was a very nice touch.

It is spotlessly clean, old-fashioned hotel, that has perfect stuff and food.

i had an excellent experience here, everything was great, the location was unbeatable near to the restaurants in the hotel, the best beaches in cancún, the other clubs. bright, huge room with 1 bed. all the employees were exceptional and extraordinarily friendly. they provided lots of outstanding choices for breakfast that was included. i liked my staying here.

The whole experience was decent. Convenient hotel, the rooms were quite. We really enjoyed the rocky beach near our property. The service was exceptional in that hotel.

Cheap rooms, warm breakfast with lots of food, very generous staff. Plus it had a picturesque view.

The bed was too small, unfortunately.

It was a wonderful experience overall. Loved a mini-bar, a private safe and a sitting area in the room.

It was comfortable time in Cancun. The rooms were amazingly comfortable, it was neat and a nice size venue. Smooth check-in & perfect service. The best public beach I've seen before now.

Prime location, useful staff, extraordinary views. I slept so comfy in the best bed. Location: the hotel was near the beach. Its service was EXCELLENT too.

Well serviced hotel for a holiday. Loved the place, lovely stay. The bar was great with approachable staff...

Unbelievable location, extraordinary room and staff were ready to help. Thanks to everyone, especially lobby staff. All inclusive hotel in a local area of Cancun. We had a superb stay here.

This place was fine in general with an efficient staff team. The bedroom was quiet, beds were perfectly comfortable as well. Their breakfast was varied and had lots of food. It had very clean swimming pool too.

Tidy, absolutely gorgeous hotel, exceptionally good rooms and very good staff👌😃

I loved professional staff and modern interior. They made my stay real good.

There were a market and a flea market really close to the hotel.